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By Jennifer Bobrow Burns

In keeping with the yankee resort and accommodation organization, tourism is presently the 3rd greatest retail within the usa, in the back of automobile and nutrition shops. those that paintings within the shuttle and hospitality make their residing by way of assisting others take pleasure in themselves. occupation possibilities in go back and forth and Hospitality profiles occupations in a large choice of parts, together with trip and tourism companies, inns and accommodation, forte inns and cruise ships, sport, eating places and culinary, casinos and gaming, and communications. entire with a foreword by means of the president and CEO of the yankee inn and accommodation organization, this new booklet positive aspects greater than seventy five task profiles, plus appendixes directory academic courses, specialist institutions, significant employers, assets, and extra.

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Education and Training Like others in the hospitality field, Directors of Visitor Services have a strong commitment to customer service. They need to have a basis in public relations; as a representative of their institution, they should have both the knowledge and the desire to constantly por- Most Directors of Visitor Services hold a bachelor’s degree; many at large institutions have advanced degrees as well. At art museums, common majors include art history, history, fine arts, or museum studies, while at science museums, natural and biological sciences are TRAVEL AND TOURISM SERVICES 21 frequent.

They need to have a basis in public relations; as a representative of their institution, they should have both the knowledge and the desire to constantly por- Most Directors of Visitor Services hold a bachelor’s degree; many at large institutions have advanced degrees as well. At art museums, common majors include art history, history, fine arts, or museum studies, while at science museums, natural and biological sciences are TRAVEL AND TOURISM SERVICES 21 frequent. Degrees in education and arts administration are also helpful.

2. org/natres. 3. Explore degree programs in parks, recreation, and tourism management such as the program at North Carolina State University in Raleigh (cnr. php). 4. In addition to the National Parks Service, Park Rangers are also employed at the national level by the United States Department of Agriculture Forest Service. us. 5. Visit national, state, and local parks and speak to Park Rangers about their job. Hone your experience in your favorite outdoor skill area. TRAVEL AND TOURISM SERVICES 19 DIRECTOR OF VISITOR SERVICES CAREER PROFILE CAREER LADDER Duties: Manages everything related to the experience of visitors to museums or other cultural institutions Alternate Title(s): Director of Visitor Programs; Director of Visitor Experience; Visitor Services Manager Salary Range: $35,000 to $75,000 Employment Prospects: Fair Advancement Prospects: Fair Best Geographical Location(s): Major cities and towns with museums and other cultural resources Prerequisites: Education and Training—No specific requirements, but bachelor’s degree is standard Experience—Ranges from two to 10 years, depending on the size of the institution Director of Public Programming, Vice President or Director of Visitor Services, larger institution Position Description Directors of Visitor Services monitor the visitor experience to their institutions.

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